Shipping Policy
Thank you for shopping with Outlet Designer Store. We strive to provide fast, reliable shipping to ensure your order arrives in perfect condition and on time. Please review our shipping policy for important information.
Processing Time
All orders are processed within 1-2 business days, excluding weekends and holidays. Orders placed after 3 PM or on weekends will be processed the following business day. You will receive a confirmation email once your order has been processed and shipped.
Shipping Methods and Delivery Times
We offer various shipping options based on your location. Estimated delivery times vary depending on the shipping method selected at checkout and the destination address:
- Standard Shipping: Typically 5-7 business days for domestic orders.
- Expedited Shipping: 2-3 business days for domestic orders.
- International Shipping: Delivery times may vary depending on the destination country.
Please note that delivery times are estimates and may be affected by factors such as weather, customs processing, or shipping carrier delays.
Shipping Charges
Shipping costs are calculated at checkout based on the shipping method and delivery address. We offer free standard shipping on domestic orders over a certain amount. International shipping fees will be calculated based on the weight and destination of the order.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor the status of your delivery. You can track your order through the carrier’s website for real-time updates.
Shipping Restrictions
We currently ship to most domestic and international locations. However, some regions may have restrictions or additional shipping fees. If we are unable to ship to your location, you will be notified and offered a refund.
International Shipping
For international orders, please be aware that customs duties, taxes, and fees may apply depending on the destination country. These charges are the responsibility of the customer and are not included in the shipping cost at checkout. Please check with your local customs office for more information.
Lost or Damaged Orders
If your order is lost or damaged during transit, please contact us immediately. We will assist in investigating the issue and work with the carrier to resolve the problem. Claims for lost or damaged items must be filed within 7 days of receiving the shipment.
Contact Us
If you have any questions about your order or need further assistance with shipping, feel free to contact us through our contact page.
Thank you for choosing Outlet Designer Store!